Frequently Asked Questions
Everything you need to know about Spruce Apothecary’s botanical skincare and services.
Are your products suitable for sensitive skin?
Yes, our formulations prioritize plant-based, non-irritating ingredients. However, we recommend checking the full ingredient list on each product page and performing a patch test before full application.
What is your shipping policy for domestic orders?
We offer standard shipping across the country, typically arriving within 3-5 business days. Orders over $75 qualify for free standard shipping.
Can I return a product if it doesn't work for my skin?
We want you to love your ritual. If you are not satisfied, you can return gently used products within 30 days of purchase for a full refund or store credit, excluding shipping costs.
Are Spruce Apothecary products cruelty-free?
Absolutely. We are committed to ethical beauty and never test our products or ingredients on animals at any stage of production.
How can I track my order?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping rates and delivery times vary by destination and are calculated at checkout.